Attentive and responsive hotel staff.

Upon arrival, my room was not ready despite being past check-in time. The cleanliness was subpar as there were no towels and the nightstand showed signs of neglect with a cup ring visible. I expected a better experience from a reputable hotel, but it was far from satisfactory.

During my recent stay at the Four Points By Sheraton Birmingham, the hospitality from the staff was outstanding. They were attentive and responsive to any inquiries. The room was well-maintained, with all essentials in good working order. The dining options were satisfying, with a nice selection of meals that catered to my busy work schedule, making for a comfortable stay.

No notable issues during my stay.

inviting, inviting, inviting

I basked in the inviting atmosphere. The staff members, especially Bryant. My room was a spacious retreat, meticulously clean, and equipped with all the modern amenities I could ask for!

totally recommend 😍❤️

The room was comfy and clean, which was a big plus. The bedding felt fresh, and I really appreciated having a fridge in there. A couple of things could use improvement though—some soap and shampoo dispensers were empty, and the AC didn’t really keep the room at a good temp. Other than that, it was a decent stay.

No towels in the room upon arrival.

A Mixed Bag but Plenty of Potential

I appreciated the lovely shower and updated counters, though I found the bed uncomfortable. The staff’s friendliness made up for some room flaws. Dining was decent—definitely try the breakfast. I'd suggest requesting rooms away from the elevators for a quieter experience.

We loved our stay, especially the convenience of being close to the Galleria Shopping Center. The spacious room was perfect for our family of six, and the flat-screen TV kept the kids entertained after a fun day exploring nearby attractions.

My kids wished the breakfast options were included for families.

the mini fridge was totally rank and ruined our food, but the clean room really impressed me. i loved the friendly front desk staff that made check-in easy and the fantastic margaritas at the bar. definitely wanna come back.

During my stay at the four points, i found the staff to be attentive and the room was well-maintained. This staycation definitely exceeded my expectations compared to my previous visit in homewood. The dining options were also satisfying.

some amenities were missing or broken.

The indoor pool provided a nice spot to unwind, especially during downtime. The quick access off the interstate made it convenient for travelers passing through Birmingham.

Unfortunately, the room didn’t quite live up to expectations. The shower and counters felt new and inviting, but the old tub with rust stains left a sour taste. Chipped paint and loose fixtures in the bathroom caught my eye, and the beds felt worn, affecting comfort. The noisy air conditioning unit was a nuisance, particularly at night. To top it off, the desk area was rendered useless without a proper chair, making it hard to get any work done.

The staff was super friendly, making our stay feel extra special. Just wish there were more breakfast options! Overall, a comfortable night. 😊